1. Purpose
The goal of FlexiCare Support Services Inc. is to provide compassionate, respectful, and individualized support services to residents in our group home and or in our care, ensuring a safe, inclusive, and nurturing environment that promotes the overall well-being and independence of each individual.
2. Scope
This policy applies to all staff, contractors, and volunteers associated with FlexiCare Support Services Inc. in the operation of our group home facilities in Alberta. It serves as a framework for decision-making, behavior, and practices within the organization.
3. Commitment to Quality Care
FlexiCare Support Services Inc. is committed to adhering to Alberta’s standards and regulations regarding the operations of group homes as outlined in the Supportive Living Accommodation Licensing Act. Our commitment includes:
- Ensuring that all staff members are properly trained, qualified, and dedicated to providing the highest level of care and support.
- Implementing best practices in health and safety to safeguard residents’ physical and emotional well-being.
- Regularly evaluating and improving the services we offer, incorporating feedback from residents, families, and staff.
4. Residents’ Rights
FlexiCare Support Services Inc. acknowledges the rights of residents in accordance with the *Alberta Bill of Rights* and the *Personal Rights and Responsibilities of Residents in Supportive Living Facilities*. Residents shall:
- Have the right to privacy and confidentiality.
- Be always treated with dignity and respect.
- Participate in decisions regarding their personal care and treatment plans.
- Exercise personal freedom and express preferences in their daily lives.
5. Compliance and Accountability
FlexiCare Support Services Inc. will comply with all relevant local, provincial, and federal laws and regulations. Staff members are expected to uphold ethical standards and report any concerns regarding compliance, resident care, or organizational operations to management.
6. Community Involvement
We believe in fostering a sense of community and encouraging participation. FlexiCare Support Services Inc. will provide opportunities for residents to engage in community life, recreational activities, and social events, enhancing their quality of life.
7. Confidentiality
All personal information pertaining to residents will be handled with the utmost confidentiality and in compliance with the *Personal Information Protection Act* (PIPA). Residents and their families will be informed of their rights concerning personal information and the measures in place to protect it.
8. Review and Amendment
This policy statement will be reviewed annually and amended as necessary to reflect changes in legislation, regulations, and best practices in group home operations.